Our customers' satisfaction is our number one priority.

We offer a full replacement when the item have been received, damaged or broken.

Any refunds or returns will be at the discretion of Company owners.

Products under warranty should be handled with care.

If the products arrive with visible defects, please take photos of them and send them our way. We will contact you right back to clear up all the details.

All direct payment gateways are processed by a third-party gateway. No information is stored on this website or by Slimtox Australia.

We do not process credit card details over the phone.

Estimated delivery times are 5–9 business days for standard delivery and 2–5 business days for express delivery. These timeframes are estimates and are not guaranteed. Delays may occur. This does not affect your rights under Australian Consumer Law.

Products are stocked up on a regular basis.

If a product you want is out of stock, please feel free to shoot us a message with the product you are looking for in the subject line. We will send you a notifications when they are back in stock!