Contact us
Contact our Customer Care Team on 1300 285 367 to leave a message. All voicemails will be attended to same business day.
SLIMTOX (Australia) Pty Ltd, trading as SLIMTOX®, is a privately owned Australian company (ABN 44 622 841 374). We operate exclusively online, with our order processing facility based just south of Brisbane, Queensland.
Please allow 1–2 business days for order processing. During sale events and promotional periods, processing times may be slightly longer.
Any questions regarding Australia Post and current delivery status or deliveries should be addressed direct with Australia Post Customer Call Centre on 137678.
HOURS OF BUSINESS
Monday to Friday
9am - 4pm (QLD Time)
Contact us
Our customers' satisfaction is our number one priority.
We offer a full replacement when the item have been received, damaged or broken.
Any refunds or returns will be at the discretion of Company owners.
Products under warranty should be handled with care.
If the products arrive with visible defects, please take photos of them and send them our way. We will contact you right back to clear up all the details.
All direct payment gateways are processed by a third-party gateway. No information is stored on this website or by Slimtox Australia.
We do not process credit card details over the phone.
Standard delivery usually takes around 7 business days.
If your order hasn't arrived after two weeks, please contact us and we will look into the details.
Products are stocked up on a regular basis.
If a product you want is out of stock, please feel free to shoot us a message with the product you are looking for in the subject line. We will send you a notifications when they are back in stock!