Every person will experience weight loss differently. Some have reported losses of 5 kilograms in their first week and an average of 8 kilograms in one month. Individual results will vary from person to person. The most we have seen someone achieve on our program is 54.4 kilogram loss over 6 months.

Disclaimer: If you are in a healthy weight range with only 3-4 kilos to lose, this program may not be suitable for you.

Our program requires you to limit your calories to a very low intake. Therefore it's not recommended to follow our program while breastfeeding or pregnant.

Our homeopathic drops do not have a taste. You may notice a slight 'alcohol' taste when you have administered the drops in your mouth but this will subside quickly.

SLIMTOX Drops utilise a homeopathic formulation. This entails the herbal tincture being diluted to varying degrees (6x, 12x, 30x, 60x) with purified water serving as the carrier. It's crucial for homeopathic remedies to maintain purity, devoid of any odours or flavours, as these could compromise the efficacy of the remedy.

No, Ignite Homeopathic Drops will not cause a positive pregnancy test. Pregnancy tests detect levels of hCG (human chorionic gonadotropin), the hormone produced during pregnancy. Homeopathic hCG is a formulated remedy and does not produce a positive result on a pregnancy test. We strongly recommend consulting your healthcare provider to confirm the result.

Most definitely. This is a convenient way to ensure that you always have a consistent level of our formula in your body 24/7 doing what it's suppose to do.

If you're experiencing irritation where the patch is applied, adjusting the wearing time can offer relief. By wearing the patch for a shorter period, your skin is exposed to the active ingredients for less time, which can decrease the chance of irritation or allergic reactions.

It's important to find the right balance for your skin. Starting with a shorter duration, like 6-8 hours, and gradually increasing it can help identify the maximum time your skin can tolerate comfortably while still receiving the therapeutic benefits. Feel free to experiment with different durations to find what works best for you.

IRRITANT CONTACT DERMATITIS

If you experience redness or itchiness where your patch sits, apply an appropriate soothing gel or topical corticosteroids cream (1%) which is available from the pharmacy.

Irritant Contact Dermatitis such as this, is not a fault of the product and is usually caused by your skins reaction to the gel adhesive.

Transdermal patches typically aren't waterproof due to the nature of their design and intended function. They're engineered to deliver medication or active ingredients through the skin and into the bloodstream over a period of time. Making them waterproof would require a different kind of material that might interfere with this process or prevent the skin from breathing properly.

Additionally, waterproofing might affect the adhesive properties of the patch, potentially leading to it not sticking well to the skin or causing irritation. Ensuring proper adhesion is crucial for the patch to effectively deliver the intended dosage.

While there might be waterproof patches available for specific purposes, they often come with their own set of design considerations and limitations. For most transdermal patches, maintaining their permeability and adherence to the skin outweighs the need for waterproofing.

Our patches should not be worn swimming or showering.

Our drops and patches are completely vegan friendly! We’re excited to announce that in January 2025, we’ll be launching an updated program that includes a specially curated vegan friendly food list.

We always recommend consulting your Primary Healthcare Professional such as your GP, Naturopath or Nutritionist to discuss the suitability of our products, particularly if you are currently taking any herbal remedies or have existing health conditions. If you are on pharmaceutical medications please seek their advice on what's right for your individual needs.

If you are currently on prescription medication which has caused weight gain, our program may not be suitable for you.

It's advised to refrain from alcohol during the program for best results.

Alcohol becomes the most accessible source of fuel as it enters the blood stream almost immediately upon consumption. If your body had a choice between burning alcohol or burning stored FAT ... it burns the alcohol first.

We recommend you store your drops safely away using the box you received them in.

DO NOT STORE IN THE FRIDGE.

Always keep them out of direct sunlight or heat and away from electronic or magnetic devices as well as essential oils as this will interfere with the harmonics of the homeopathic remedy.

Take your drops at least 20 minutes before or after you eat or drink. Any strong odours such as toothpaste or coffee will overpower the remedy. You may drink water immediately after your dosage.

Discard after 3 months of opening the bottle. Unopened bottles will keep for up to 12 months if stored correctly.

Digital (Electronic) Program Guide is a PDF file which is included in all program bundles and emailed after purchase. A copy of the guide is also included in your order bundle and accessible with a unique QR code.

When using digital programs, it is essential to download and save them to your device as they will not be reissued.

Program links will remain active for 6 months post-purchase.

Programs are updated from time-to-time and copies can be purchased from our website under shop>digital guides.

Digital Guides are protected under the copyright act and cannot be reproduced without the consent of SLIMTOX Australia Pty Limited.

Refunds are not considered for Digital Program Guides.

It's important to understand that the sustainability of weight loss can depend on various factors, including individual habits and lifestyle choices. While our products and program can be effective in helping you achieve your weight loss goals, it's not a magic solution, and maintaining your results requires ongoing effort.

Weight management involves not only using our product but also adopting healthy eating habits, regular physical activity, and making positive lifestyle changes. When you discontinue the use of our product, it's essential to continue these healthy practices to help maintain your weight loss.

The key to long-term success is to establish a balanced and sustainable routine that supports your desired weight and overall well-being. We provide guidance and support to help you make these positive changes even after you've completed our program.

In Australia, Homeopathic preparations that are more dilute than a 1,000 fold dilution of a mother tincture (4X and above) are not required to be on the ARTG as they are considered to be sufficiently low risk.

All ingredients in our products are plant based herbal extracts. They do not contain hormones from human or animal sources.

We do not claim that our products are designed to treat, cure or diagnosis any illness or disease. They are a complementary product to use in conjunction with a balanced nutritional eating plan.

Herbal medicine is the therapeutic use of plants to enhance general health and wellbeing. Herbs can act on the body as powerfully as synthetic drugs and should be treated with the same care and respect.

We also accept payments by third party gateways such as Credit Card, Afterpay and Zip.

We do not accept Paypal.

Only one discount code can be used per order. Discounts cannot be applied post-purchase. Additionally, we will not refund any discount amount if you fail to apply the code to your order. Each valid discount code has an expiration date and can be used only once.

We use Australia Post network for all orders.

Orders are processed and despatched within 2 working day from order confirmation.

Parcel Post - 7 to 9 working days Australia wide.

Express Post - 2 to 5 working days Australia wide.

*Express Post does not guarantee same day despatch.

International orders can take up to 10-14 working days. Delays may be experienced at customs. We are not responsible for any delays or additional charges payable at the border/customs.

Once your parcel has been marked as delivered by the courier to the specified delivery address, we cannot be held responsible for replacing it if it is not found. We strongly recommend choosing a delivery address where you or someone you trust can physically receive the parcel to ensure its safe arrival. We advise against selecting a "safe place" delivery option to avoid potential issues.

Patches are dispatched in A5 sized envelopes, which are typically delivered directly to your letterbox by the parcel post driver.

If the shipping address on your order is incorrect or incomplete, please note that we cannot change the delivery address after an order has been shipped. We cannot be held responsible for any delays, fees, loss of package, or other delivery issues if you’ve made an error in the shipping information on your order. If such an error causes an order to be rejected, lost or destroyed, we cannot issue a refund or replacement of any kind.

If the error causes the order to be sent back to us, you may be responsible for return shipping fees. Unfortunately, unless the order is returned back to our warehouse in an undamaged, resalable condition and in it’s original unopened packaging, we can not issue a refund. Refunds issued will be for the cost of the merchandise only; shipping costs will not be reimbursed.

Refunds will not be processed for orders that are "rejected by the customer" at delivery point and subsequently returned to SLIMTOX Head Office.

If you receive the wrong item due to an error on our part, please contact us within 24 hours of receiving it so we can arrange a replacement, return, or refund. Please note that we cannot process exchanges for items reported more than 7 days after delivery.

We offer free shipping for large domestic orders over $99AUD. Check the cart to see the current deal on free shipping.

We ship to most countries; however, due to the import and VAT regulations currently required in the UK, we are unable to ship there at this time.

Sales Duty and Import / Customs Fees

Any duty & import fees must be paid by the recipient. If you refuse the shipment from us/choose to abandon the shipment, you agree that you will not be refunded.

International Shipments

Please be aware: You, the buyer, are responsible for any VAT, tariff, duty, taxes, handling fees, customs clearance charges, etc. required by your country for importing consumer goods. We do not collect this beforehand, and cannot give you an estimate of the cost - charges vary around the world.

As an international consumer, please do your research to ensure there are no surprise charges when clearing your package through customs, and to have an idea of what the additional cost may be. Orders may be returned for various reasons including: non-payment of tariffs, incorrect address, unclaimed at post office, etc. If a package is returned or rejected, customer will be contacted and will be required to pay for re-shipment postage. No refunds will be issued.

We accept exchanges in accordance with the Australian Consumer Law. This enables you to return a product that is:

• Faulty
• Significantly different to those shown or described
• Unsafe due to damaged packaging (such as broken glass/bottles)

We do not accept returns or offer refunds for change of mind.

If you have made a mistake with your order, please contact our team immediately. We cannot cancel for a change of mind.

If a product/s is damaged or you consider it to be faulty please contact us within 24 hours of receipt of your order and we will advise you if the product/s are to be returned and replaced or a refund is to be issued.

Generally if any product you order from us is considered to be faulty, we wish to have it returned to us so that it can be passed on to the supplier of that product for review as part of ensuring product standards and quality are maintained.

Please check with your local customs agency before importing any orders if you are unsure of your country’s rules or regulations. Packages that are “abandoned” at customs will usually be sent back to SLIMTOX. These orders will not be refunded.

We are unable to offer a refund on product/s if you have been advised to stop taking them by your healthcare professional.

If you are under the supervision of a healthcare professional for a specific medical condition or are using other prescribed medication, please check with your healthcare professional before purchasing product/s from SLIMTOX.

If you have allergies and food sensitivities, are on other prescribed medications, or have a history of sensitivities to similar products, please check ingredients on all our products and seek advice from your own health care professional before purchasing our products. 

Patch irritation is not considered an 'adverse reaction'. Please wear your patch as directed in the program guide.

Nausea, lethargy and headaches are all detox symptoms which may be experienced during the first week of the program. This is not a reaction to our products.