Our money back guarantee covers only faulty or misdescribed products. Results vary based on your program adherence, food choices, and lifestyle. While our products support your goals, specific weight loss outcomes aren’t guaranteed and depend on your consistency and commitment.

Refunds will only be accepted if they are requested prior to your order status changing to ‘Processing’. Once the order has begun processing and is due for dispatch a refund is not available. Please note the time for an order to enter a ‘Processing’ state will depend on the day, and volume of orders pending.

Approved refunds will be processed minus merchant fees, $55 program fee, and any applicable administrative charges. If you have any questions or concerns about your order, please reach out to our customer service team.

We do not accept returns for change of mind or misuse of products. To ensure the highest quality and safety of our products, all sales are final once an order has been placed. If you receive a damaged or incorrect item, please contact our customer service team, and we will gladly assist you. Thank you for your understanding.

Refunds will not be issued for any claims of adverse reactions to our products. As individual responses may vary, we recommend consulting a healthcare professional before use.

We reserve the right to replace any item that is damaged or incorrectly supplied. Refunds are not provided. If you receive a damaged or incorrect item, please contact our customer service team, and we will arrange for a replacement. We are committed to ensuring you receive the correct products in perfect condition.

Postage costs are non-refundable.

Our programs are digital and, as such, are non-refundable. In cases where a refund is approved for physical products, the program cost will be deducted from the reimbursement amount. Refunds are granted solely at our discretion and only under exceptional circumstances.