We do not offer a money back guarantee on any of our products or programs. Weight loss outcomes depend on each individual’s adherence to the program, food choices, and overall lifestyle factors. While our products are designed to support your goals, we cannot guarantee specific results as they require personal commitment and consistency.

Refunds will only be accepted if they are requested prior to your order status changing to ‘Processing’. Once the order has begun processing and is due for dispatch a refund is not available. Please note the time for an order to enter a ‘Processing’ state will depend on the day, and volume of orders pending.

Approved refunds will be processed minus merchant fees, $55 program fee, and any applicable administrative charges. If you have any questions or concerns about your order, please reach out to our customer service team.

We do not accept returns for change of mind or misuse of products. To ensure the highest quality and safety of our products, all sales are final once an order has been placed. If you receive a damaged or incorrect item, please contact our customer service team, and we will gladly assist you. Thank you for your understanding.

Refunds will not be issued for any claims of adverse reactions to our products. As individual responses may vary, we recommend consulting a healthcare professional before use.

We reserve the right to replace any item that is damaged or incorrectly supplied. Refunds are not provided. If you receive a damaged or incorrect item, please contact our customer service team, and we will arrange for a replacement. We are committed to ensuring you receive the correct products in perfect condition.

Postage costs are non-refundable.

Our programs are digital and, as such, are non-refundable. In cases where a refund is approved for physical products, the program cost will be deducted from the reimbursement amount. Refunds are granted solely at our discretion and only under exceptional circumstances.